Shipping and ReturnsFast and safe delivery
The shipping process (from the moment you place your order and the moment you receive your purchase) is 3-5 business days (excluding saturday and sunday).
We ship all our products from France using UPS (most of the time).
We always provide a tracking number so you always know where your kigurumi is and when you are going to get it.
You’re not satisfied with your purchase ? It’s not a problem, you can send back your kigurumi within 14 business days from the moment you receive it.
We proceed to full refund and you can ask for a exchange.
Any further questions ?
Ask us using the contact form, we will reply very soon.
We ship our products to 26 countries in Europe :
- United Kingdom
- Czech Republic